Frequently Asked Questions

What does Nava mean?

We chose this name because we do not want people to just "survive" or "exist"- we want people to thrive and flourish. Nava means "she flourishes" in Hebrew. 

Location of services

Currently, The Nava Center provides all psychotherapy services virtually. In-person psychotherapy services will be offered soon. Trainings are offered virtually and on-location currently, and will soon be offered at The Nava Center in person in Philadelphia.  

Do you take insurance?

Currently, The Nava Center accepts Quest insurance, or uses a household income-based sliding scale for services. We are able to offer receipts for out of network reimbursement. 

What is a household income-based sliding scale?

When you initially contact us, we will review the household annual income and how many people that supports. We will then use our sliding scale to determine your session cost. 

What is trauma?

Trauma is complicated and can be many things. We do not define trauma for anyone. Trauma can be experiencing abuse of any form. It can be experiencing racism and "micro"aggressions. Trauma can be neglect. It can be loss. Trauma does not need to define a person and the negative impacts of trauma do not need to last forever. 

How often should I go to therapy?

Therapy can happen as often as is necessary to meet your needs, though most people meet with their therapist weekly. You and your therapist will decide how often to have sessions depending on several factors including acuity, need, and financial situation.

How long does therapy last?

Since everyone has different needs, therapy can last different lengths of time for different people. Some people go to therapy weekly for years, some for a few months, and others come and go for different lengths of time across years. You and your therapist will work together to figure out what is best for you.

Where does my donation go? What does my donation help with?

Donations allow us to offer free and very low cost trauma therapy to those who are unable to afford it. Donations also help provide free antiracism trainings in the community. Thank you for your donations to help increase equity!